RETURNS
Returns are accepted for most items purchased within 60 days with the receipt. Items must be unused and undamaged for a refund. Clay returns or echanges of 250 pounds or more are subject to a 20% restocking fee.
Returns will NOT be accepted for:
- Partially used items
- Special order items (products ordered specifically for you).
- Equipment (kilns, wheels, slab rollers, etc.)
- Raw materials used or unused
STORAGE
Items purchased and left in the store for more than 60 days will be forfeited without refund.
Including, but not limited to:
- Fired work
- Clay
- Raw materials
- Equipment
USED EQUIPMENT
Used equipment is sold AS IS with no warranty or refunds. ALL USED EQUIPMENT SALES ARE FINAL.
Gift Cards, Service Fees, Shipping & Handling fees are Non-Refundable.